Senior Research Associate

Research group: Inclusive Design, Transport Design
Telephone: +44 1223 748568
Email: jag76 @ cam.ac.uk

Biography

• B.A.(Hons), Mathematics and Computation, Oxford University, 1996
• PhD, Computing Science, Glasgow University, 2002

Joy Goodman-Deane is a Senior Research Associate in the Inclusive Design group at the Engineering Design Centre, University of Cambridge, where she has worked since 2004. Her research looks at how to enable companies to design more inclusive products, i.e. products that are suitable for a wider range of people, including those who are older or have disabilities. Her interests focus on developing tools and methods to help support designers in conducting inclusive design. These include the Impairment Simulators, the Exclusion Calculator and Clari-Fi, which can be found on the Inclusive Design Toolkit. She has also helped to design, administer and analyse various surveys for gathering data about users across the population that is useful for examining exclusion in design. This data includes information on digital technology use, competence and attitudes. Recent work has examined digital exclusion in public transport and car interfaces.

Selected publications

GOODMAN-DEANE, J., WALLER, S., KARASSELLOS, M., CLARKSON, P.J. (2025). Measuring the effect of impairment simulation glasses. In: New Frontiers for Inclusion: Proceedings of CWUAAT 2025. Springer.

GOODMAN-DEANE, J., WALLER, S., BRADLEY, M., CLARKSON, P.J., LAZZARINI, B., ROCA BOSCH, E., GAGGI, S. (2024). User factors affecting the use of digital services in five European regions and countries. Scientific Data 468 (2024). Springer. Available open access from https://www.nature.com/articles/s41597-024-03318-9

GOODMAN-DEANE, J., BRADLEY, M., LAZZARINI, B., ROCA BOSCH, E., WALLER, S., CLARKSON, P.J. (2023) Effectiveness of the Inclusive Design Wheel in practice: Lessons from five pilot projects. In: Goodman-Deane, Lazar, Heylighen, Dong, Clarkson (eds). Design for Sustainable Inclusion, pp. 191-200. Springer.

GOODMAN-DEANE, , J., KLUGE, J., ROCA BOSCH, E., NESTEROVA, N., BRADLEY, M., WALLER, S., HOEKE, L., CLARKSON, P.J. (2022). Towards inclusive digital mobility services: A population perspective. Interacting with Computers 33(4),pp. 426-441. doi.org/10.1093/iwc/iwac014

GOODMAN-DEANE, J. BRADLEY, M., CLARKSON, P.J. (2021). Relating Age, Digital Interface Competence and Exclusion. Gerontechnology 20(2). doi.org/10.4017/gt.2021.20.2.24-468.11

GOODMAN-DEANE, J., WALLER, S., DEMIN, D., GONZÁLEZ-DE-HEREDIA, A., BRADLEY, M. and CLARKSON, P.J. (2018). Evaluating inclusivity using quantitative personas. Proceedings of DRS 2018: Design Research Society Conference 2018, volume 5, pp. 1828-1840. Available from the DRS Proceedings website (Best paper award)

GOODMAN-DEANE, J., WALLER, S., BRADLEY, M., BRADLEY, O. and CLARKSON, P.J. (2018). Using inclusive design to drive user experience improvements through to implementation. In: Langdon et al (eds). Breaking down barriers: Usability, Accessibiliy and Inclusive Design. Springer (CWUAAT 2018), pp. 65-76.

GOODMAN-DEANE, J. , BRADLEY, M.  and CLARKSON, P.J. (2017). Supporting an ageing population. Institution of Engineering and Technology (IET). Available from the IET website.
WARD, J., CLARKSON, P.J. and GOODMAN-DEANE, J. (2017). SSA Toolkit. Online toolkit available at www.ssatoolkit.com.

GOODMAN-DEANE, J., WALLER, S., BRADLEY, M., YOXALL, A., WIGGINS, D. and CLARKSON, P.J. (2016). Designing inclusive packaging. Chapter 6 in Burgess, P. (ed). Integrating the packaging and food and drink experience: A route map to consumer satisfaction

GOODMAN-DEANE, J., WALLER, S., LATHAM, K., PRICE, H., TENNETI, R. AND CLARKSON, P.J. (2016). Differences in vision performance in different scenarios and implications for design. Applied Ergonomics 55, July 2016, pp. 149-155. Available open access from the journal's website .

GOODMAN-DEANE, J., MIECZAKOWSKI, A., JOHNSON, D., GOLDHABER, T AND CLARKSON, P.J. (2016).  The impact of communication technologies on life and relationship satisfaction. Computers in Human Behaviour 57, pp 219-229.

CORNISH, K. GOODMAN-DEANE, J., RUGGERI, K. AND CLARKSON, P.J. (2015). Visual Accessibility in Graphic Design: a client-designer communication failure. Design Studies 40, Sep 2015, pp. 176-195. Available from the journal's website.

GOODMAN-DEANE, J., MIECZAKOWSKI, A., PATMORE, J. AND CLARKSON, P.J. (2015). Effective teleconferencing: An international investigation of the factors influencing the effectiveness of distributed meetings. International Journal of Business Research and Development (IJBRD) 4(4). Available open access from the journal's website.

GOODMAN-DEANE, J., WARD, J., HOSKING, I. and CLARKSON, P.J. (2014). A comparison of methods currently used in inclusive design. Applied Ergonomics.

TENNETI, R., GOODMAN-DEANE, J., LANGDON, P., WALLER, S., RUGGERI, K., CLARKSON, P.J., HUPPERT, F.A. (2014). Design and delivery of a national pilot survey of capabilities. Accepted for International Journal of Human Factors and Ergonomics.

GOODMAN-DEANE, J., WALLER, S., COLLINS, A.-C., CLARKSON, J. (2013). Simulating vision loss: What levels of impairment are actually represented? Ergonomics & Human Factors 2013. Cambridge, Institute of Ergonomics & Human Factors. (Best Paper award)

GOODMAN-DEANE J., LANGDON, P. and CLARKSON, J. (2010). Key Influences on the User-Centred Design Process. Journal of Engineering Design 21(2-3), pp. 345-373, April-June 2010.