Involving People with Disabilities: Lessons from a Designer-Centred Inclusive Design Competition

Joy Goodman, Julia Cassim, Patrick Langdon, P John Clarkson,

Abstract

Involving end-users can make a real difference in producing products and designs that actually meet their needs and wants. This is particularly important when it comes to older and disabled users, who often differ markedly from designers. This paper considers how such participatory design with older and disabled users can be put into practice in an industrial setting, through examining a study of an industrial inclusive design competition. We discuss designers' different reactions to the involvement of users and different ways in which they drew on the users' expertise and insight, and we draw out some implications for encouraging the uptake of user involvement in industry.

The full paper

BibTeX citation

@inproceedings{good*07b,
  Author = {Goodman, J. and Cassim, J. and Langdon, P. and Clarkson, P.J.},
  Title = {Involving People with Disabilities: Lessons from a 
Designer-Centred Inclusive Design Competition},
  year = 2007,
  BookTitle = {Include 2007},
  Address= {Royal College of Art, London},
  Publisher = {Helen Hamlyn Centre},
  Keywords = {design, inclusive, methods-participatory design session,
design-participatory, industry, case study}}
Joy Deane (Goodman)
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