Early User Involvement in the Development of Information Technology-Related Products for Older People

Roos Eisma, Anna Dickinson, Joy Goodman, Audrey Syme, Lachimi Tiwari, Alan Newell

Abstract

The UTOPIA project (Usable Technology for Older People - Inclusive and Appropriate) is focused on developing effective methods for the early involvement of older people in the development of Information Technology-related products for people aged sixty and over, and on providing industry with tools to assist in the development of Information Technology products for such older people. An essential part of this methodology is building a diverse user-base, forming a long-lasting partnership with older people, and developing approaches for effective interaction with this target user group. Our experiences with eliciting information from groups of older people about technology is described together with a report on seminars for Scottish Industry designed to raise awareness of these issues.

The full paper

The final version of this paper is copyright Springer-Verlag and can be obtained online at Universal Access in the Information Society's website (if you have a subscription).

BibTeX citation

@Article{eism*04,
  author = "R. Eisma and A. Dickinson and J. Goodman and A. Syme and
L. Tiwari and A. F. Newell",
  title = "Early User Involvement in the Development of Information 
Technology-Related Products for Older People",
  journal = "Universal Access in the Information Society",
  volume = 3,
  number = 2,
  month = Apr,
  year = 2004,
  pages = "131--140"}
Joy Goodman
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