Professor Mike Lewis

Michael Lewis is Professor of Operations and Supply Management at Bath School of Management. He teaches MBA, MPA and undergraduate courses in operations management, service management, operations strategy and the management of technology and innovation. Prior to joining the Bath faculty in 2004, he was senior lecturer at Warwick Business School and a research fellow in the Manufacturing Institute of the University of Cambridge. He has also been a visiting researcher in the Technology and Operations Management group of Harvard Business School and a Visiting Professor at the McDonough School of Business, Georgetown University.
Professor Lewis has researched with, consulted for and provided executive education to a range of private and public sector organisations in the UK and the rest of Europe, including: Volvo, Unilever, Mars Confectionery, Severn Trent Water, British Telecommunications, Coats-Viyella, ICI Paints, Jones Lang Lasalle, Alfa Laval, Morgan Stanley, UBS and Zurich Financial Services.
In addition to various academic and practitioner journal articles (an article on Spanish Retailer Zara appeared in Harvard Business Review in November 2004), he is co-author of Operations Strategy (2002, Financial Times Prentice-Hall) and co-editor of Critical Readings in Operations Management (2003, Routledge) and the Encyclopaedic Dictionary of Operations Management (Blackwell, 2005).
His current research interests include hyper-responsive operating models (‘the new vertical integration’), practical and reputational implications of operational and supply failure (e.g. vehicle safety recalls), product-service systems (e.g. new models of defence procurement, PPP/PFI) and professional service productivity (or how to make lawyers work harder!).